Mitchell Grocery Corp.
Established in 1945, Mitchell Grocery Corporation is a wholesale grocery distribution center serving more than 250 independent supermarkets in the Southeast United States. Mitchell distributes more than 20,000 items, including a full line of grocery, fresh meat, fresh produce, dairy, frozen food, ice cream, health and beauty care, and deli-bakery items.
Applications: Picking with Replenishment improvements, Loading
| Objectives | Results Achieved |
|---|---|
| Increase accuracy for order picking and loading | Improved accuracy for the loading and order selection processes by 50% |
| Reduce unsaleable item expenses | Measured dramatic reduction in the number of unsaleables |
| Improve productivity | Reduced hours required to fulfill same order volume and with same number of pickers |
| Reduce picking and pallet loading errors | Reduced mispicks to 2 for every 1,000 cases |
| Improve customer satisfaction | Alerted loaders of any missing items before the pallet is loaded on the truck |
| Streamline product replenishment | Reduced shorts significantly due to reduced replenishment time |
| Enhanced credibility with customers | Produced a printed manifest for fast and easy identification of specific items in each shipment |