Argos Ltd.
Argos is the largest non-food retailer by sales and is one of the UK’s leading multi-channel retailers with over 520 stores in the UK and the Republic of Ireland. Argos, the pioneer of catalogue retailing in the UK, has established a strong brand focused on choice, value and convenience.
Applications: Order Picking with each and case picking; Pick by Line Planned
| Objectives | Results Achieved |
|---|---|
| Improve order picking accuracy | Increased accuracy rates to 99.89%+ in picking compared to 97.5% for non-voice distribution centers |
| Increase productivity | Increased productivity by 9% above and beyond prior improvements achieved when labor standards were implemented |
| Reduce training time to standard proficiency | Reduced training time by 50% for new hires. |
| Draw from diverse labor pool | Leveraged multilingual capabilities |
| Leverage real-time information provided by VoiceLogistics | Decreased replenishment time and the number of replenishments made and let-down rates improved |